black screen

[Brown Sauce]

was doing something and the mouse hung, followed by two black screens. No leds on the keyboard or the mouse. Though the screens both have green lights.

Sounds like the drives are spinning, fans working.

q6600, xp64, 8 gigs ram.

only a fukin month old ...


any ideas ??

[faceless]

Do you get POST (power on self test) beeps when you switch it on?

[Brown Sauce]

nope. but they never came anyway. i've held the del key down while booting and nowt.

i'll check the ram tomorrow, some google results suggest it .. it's a shit ..

[faceless]

you should always get at least one beep - I'd be surprised if a new motherboard didn't have a built in speaker, but maybe check to see if there's one in the box that isn't connected.

Once that's working you should be able to work out exactly where the problem is by checking your bios type against this list (you can find out what your bios is by searching for your motherboard model number):

AMI BIOS Beep Codes

1 Short Beep One beep is good! Everything is ok, that is if you see things on the screen. If you don't see anything, check your monitor and video card first. Is everything connected? If they seem fine, your motherboard has some bad chips on it. First reset the SIMM's and reboot. If it does the same thing, one of the memory chips on the motherboard are bad, and you most likely need to get another motherboard since these chips are soldered on.

2 Short Beeps Your computer has memory problems. First check video. If video is working, you'll see an error message. If not, you have a parity error in your first 64K of memory. First check your SIMM's. Reseat them and reboot. If this doesn't do it, the memory chips may be bad. You can try switching the first and second banks memory chips. First banks are the memory banks that your CPU finds its first 64K of base memory in. You'll need to consult your manual to see which bank is first. If all your memory tests good, you probably need to buy another motherboard.

3 Short Beeps Basically the same thing as 2 beeps. Follow that diagnosis above.

4 Short Beeps Basically the same thing as 2 beeps. Follow that diagnosis above. It could also be a bad timer

5 Short Beeps Your motherboard is complaining. Try reseating the memory and rebooting. If that doesn't help, you should consider another motherboard. You could probably get away with just replacing the CPU, but that's not too cost-effective. Its just time to upgrade!

6 Short Beeps The chip on your motherboard that controls your keyboard (A20 gate) isn't working. First try another keyboard. If it doesn't help, reseat the chip that controls the keyboard, if it isn't soldered in. If it still beeps, replace the chip if possible. Replace the motherboard if it is soldered in.

7 Short Beeps Your CPU broke overnight. Its no good. Either replace the CPU, or buy another motherboard.

8 Short Beeps Your video card isn't working. Make sure it is seated well in the bus. If it still beeps, either the whole card is bad or the memory on it is. Best bet is to install another video card.

9 Short Beeps Your BIOS is bad. Reseat or Replace the BIOS.

10 Short Beeps Your problem lies deep inside the CMOS. All chips associated with the CMOS will likely have to be replaced. Your best bet is to get a new motherboard.

11 Short Beeps Your problem is in the Cache Memory chips on the motherboard. Reseat or Replace these chips.

1 Long, 3 Short Beeps You've probably just added memory to the motherboard since this is a conventional or extended memory failure. Generally this is caused by a memory chip that is not seated properly. Reseat the memory chips.

1 Long, 8 Short Beeps Display / retrace test failed. Reseat the video card.


Phoenix BIOS Beep Codes

These audio codes are a little more detailed then the AMI codes. This BIOS emits three sets of beeps. For example, 1 -pause- 3 -pause 3 -pause. This is a 1-3-3 combo and each set of beeps is separated by a brief pause. Listen to this sequence of sounds, count them, and reboot and count again if you have to.


1-1-3 Your computer can't read the configuration info stored in the CMOS. Replace the motherboard.
1-1-4 Your BIOS needs to be replaced.
1-2-1 You have a bad timer chip on the motherboard. You need a new motherboard.
1-2-2 The motherboard is bad.
1-2-3 The motherboard is bad.
1-3-1 You'll need to replace the motherboard.
1-3-3 You'll need to replace the motherboard.
1-3-4 The motherboard is bad.
1-4-1 The motherboard is bad.
1-4-2 Some of your memory is bad.
2-_-_ Any combo of beeps after two means that some of your memory is bad, and unless you want to get real technical, you should probably have the guys in the lab coats test the memory for you. Take it to the shop.
3-1-_ One of the chips on your motherboard is broken. You'll likely need to get another board.
3-2-4 One of the chips on your motherboard that checks the keyboard is broken. You'll likely need to get another board.
3-3-4 Your computer can't find the video card. Is it there? If so, try swapping it with another one and see if it works.
3-4-_ Your video card isn't working. You'll need to replace it.
4-2-1 There's a bad chip on the motherboard. You need to buy another board.
4-2-2 First check the keyboard for problems. If nothing, you have a bad motherboard.
4-2-3 Same as 4-2-2.
4-2-4 One of the cards is bad. Try yanking out the cards one by one to isolate the culprit. Replace the bad one. The last possibility is to buy another motherboard.
4-3-1 Replace the motherboard.
4-3-2 See 4-3-1
4-3-3 See 4-3-1
4-3-4 Time of day clock failure. Try running the setup program that comes with the computer. Check the date and time. If that doesn't work, replace the battery. If that doesn't work, replace the power supply. You may have to replace the motherboard, but that is rare.
4-4-1 Your serial ports are acting up. Reseat, or replace, the I/O card. If the I/O is on the motherboard itself, disable them with a jumper (consult your manual to know which one) and then add an I/O card.
4-4-2 See 4-4-1, but this time is your Parallel port that's acting up.
4-4-3 You math coprocessor is having problems. Run a test program to double-check it. If it is indeed bad, disable it, or replace it.
Low 1-1-2 Your motherboard is having problems
Low 1-1-3 This is an Extended CMOS RAM problem, check your motherboard battery, and motherboard.

[Brown Sauce]

i'll check it out tomorrow .. when there's a bit of daylight and i can see something. thanks ..

[Brown Sauce]

the antec case that i have has no speaker. the mobo neither as far as i can see.

took all the ram sticks out and put 'em in singly one by one and the same result. so unless they all blinked off at the same time it ain't the ram.

[faceless]

without the diagnostic beeps I'd have to sit with the machine and work it out manually - what were you doing when it died? Is it still under guarantee?

[Brown Sauce]

sure it's under guarantee. I was moving the ui layout on a rendering prog. nothing overburdening. last week though it was rendering on full power for over 30 hours and stayed nice and cool.

i'm looking at a mainboard pci tester ..

[faceless]

the best way to go step by step is to remove everything from the motherboard except processor and graphics. Through progressive steps you should be able to find the problem.

If it's that new though, I'd remove the hard drive and take it back for repair.

[Brown Sauce]

i put it together ..

[Brown Sauce]

i think it can only be the cpu or the mobo. if it was anything else it would post .. i think, maybe i'm wrong.

[Brown Sauce]

It was the mobo. I took it to a local shop, and the guy looked over it for free. I scratched the mobo while i put it all together. So it cost a new board. The people I bought it off have gone out of business so their guarantee is worthless. The guy has sent it to Asus, if it all works out I'll get it returned for the price of packaging, if it can't be repaired it'll get chucked.

The real pain though, is that when it shorted it took the graphic card with it. That lil bastard cost over 320 euros ....

[faceless]

Ah well, at least you know now. Can you maybe send the video card back to the maker too? It might be worth a shot.

[Brown Sauce]

that's next on the list, but I won't hold me breath. i bought it a good while ago, and didn't use it. The guy said it was lucky not to have scorched the cpu too ...

btw, you got a fuckin' good score with "Lightening Break"

[faceless]

haha yeah, that was determination after seeing cobweb's score and it took three weeks hard playing...