Germany bans cold-calling

 
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faceless
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Joined: 25 Apr 2006

PostPosted: Fri Aug 07, 2009 1:26 pm    Post subject: Germany bans cold-calling Reply with quote


New law puts cold calling on hold
4 Aug 09
thelocal.de

Those pesky telemarketers may have interrupted your dinner for the last time thanks to a change in German law that takes effect Tuesday. The country's federal telecommunications regulators (Bundesnetzagentur) can now impose a €50,000 fine on telemarketers who call homes without having permission to do so, allowing consumers to hang up on unwanted callers for the last time.

“Unsolicited telephone advertisements is for most citizens simply a nuisance. No one wants to be hassled in our precious freetime when we have no interest in the offers being made,” Bundesnetzagentur president Matthias Kurth said in a statement.

The change means that consumers must express permission for telemarketers to call that number. It also states that caller ID must be truthfully displayed, allowing the receiver to screen calls. If they do not comply, the telemarketing company faces a €10,000 fine. Kurth is also encouraging consumers to report offending telemarketers with the aim of strengthening the law. The Bundesnetzagentur website has put up a page allowing people to report unwanted landline, mobile phone and fax spam.

When making a complaint, the call receiver should note the date, time, name of the caller as well as the name of the company on whose behalf the call was made on or the offer being made. If possible, the telephone number should be recorded as well.

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Great idea - they should have it everywhere!
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Skylace
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Joined: 29 Apr 2006
Location: Pittsburgh, PA

PostPosted: Fri Aug 07, 2009 1:40 pm    Post subject: Reply with quote

This is brilliant for sure.
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Colston



Joined: 23 Jan 2007

PostPosted: Fri Aug 07, 2009 1:48 pm    Post subject: Reply with quote

UK Parliament take note...
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major.tom
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Joined: 21 Jan 2007
Location: BC, Canada

PostPosted: Sat Aug 08, 2009 7:44 am    Post subject: Reply with quote

Canada too!

At least in the U.S. if you tell them not to call, (afaik) they are obligated to obey under penalty of fines. Here, participation in the "Do Not Call" registry is still voluntary. What's worse, there are suspicions that telemarketers are now using the registry as a source for their cold call lists.

This should be opt-in; not opt-out.
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eefanincan
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Joined: 29 Apr 2006
Location: Canada

PostPosted: Sat Aug 08, 2009 11:16 am    Post subject: Reply with quote

major.tom wrote:
Canada too!

At least in the U.S. if you tell them not to call, (afaik) they are obligated to obey under penalty of fines. Here, participation in the "Do Not Call" registry is still voluntary. What's worse, there are suspicions that telemarketers are now using the registry as a sourc for their cold call lists.

This should be opt-in; not opt-out.


major.tom for Prime Minister! Smile

Couldn't agree with you more. Opt-in NOT opt-out!
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faceless
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Joined: 25 Apr 2006

PostPosted: Sat Oct 27, 2012 11:03 pm    Post subject: Reply with quote



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